My new motion detector not working,
Overheating the battery’s without working. !
I’ve tried to reset it without any luck.
Hi there, @Kbadr! It sounds like you’ve completed all the proper steps here. As you mentioned temperature being a factor, feel free to reference the Motion Sensor tech specs section at Ring.com for required operating conditions. Our team will be happy to take a closer look at this for you. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.