Ring Alarm
Motion sensor not triggering alarm
Hi all, I have just installed the alarm with 2 monitor sensors and door sensor. When armed if the door sensor is tripped it triggers the alarm notification. However if either motion sensor is triggered then it just notifies me of movement only. It does not set off the alarm sounds. Any ideas? Thanks in advance, Pete
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26-11-2019 08:00:58
Responses (5)
- M
We have the same issue with my motion sensors. We are still in the seven day set-up period, before the monitoring begins. Last evening, we tried setting the alarm using the keypad. I activated the alarm and waited the pre-set time for it to arm. Then I walked into the kitchen, where one of the sensors is located. Nothing happened. Then when I opened a door that has a magnetic sensor, the alarm sounded.
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19-02-2020 03:55:39
RI'm having the exact same issue. Have you solved the problem yet? And if you have would you share that info with me please?
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22-02-2020 12:30:55
RThank you for your reply. All went well until I selected "Sensors" in Away Mode or Home. Neither of those modes show My Motion Sensor. Those modes show all my Contact Sensors on my windows and doors but no evidence of my Motion Sensor. Thanks again for trying. I'm open for any other suggestions if you have any.
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25-02-2020 04:43:12
BYou need to wait 3 minutes after leaving the house for any motion sensors in the property that were tripped when you left to reset.
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07-10-2020 03:46:42
- N
Just wait about 2 mins because motion detector is still showing as detected movement for some time.when it shows no motion detected your alarm will be triggered when sensor detect next movement
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29-11-2020 04:29:27
- T
When I first installed the sensor I changed all the settings to the ones described above and my sensor worked in both home and away mode. However after about an hour it stopped working and the sensor will no longer trigger the alarm. I've done all the steps in the post above, but it still wont work.
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13-06-2021 12:37:03
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THi @Tayrod. This may be due to a signal issue. Try bringing your Range Extender a bit closer to your Contact Sensor to improve connectivity. Also, make sure your Base Station is located in the center-most point in your home and is out in the open, free from obstruction. This will ensure all of your Sensors are getting the best connection possible. I hope this helps.
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14-06-2021 05:47:52
- C
Hi neighbors. In the default settings for Home Mode, the Motion Detectors are not armed while the Contact Sensors are so that you can move around your home without triggering the alarm. You can edit your Mode settings to determine which Contact Sensors and Motion Detectors are monitored in each Mode. For more information on how to edit the Sensors for each Mode, check out [this](https://community.ring.com/t/setting-modes-on-your-ring-alarm/132747) Community post. @Boone also provides a lot of great information in their reply earlier in this thread, detailing information on editing the Placement of your Contact Sensors and Motion Detectors, as well as how to adjust the Entry and Exit Delay. https://community.ring.com/t/motion-sensor-not-triggering-alarm/1464/12 When testing your Motion Detector, make sure it has not already detected motion when you arm the system and try to test it. It takes a moment for the detected motion to clear, so that you are not constantly receiving motion alerts. If you've checked the settings and the Motion Detector is still not working after verifying everything, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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30-09-2022 05:41:05
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- C•
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30-09-2022 05:41:11
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Brad
For each sensor you can set the mode for that sensor for the alarm - home and/or away. You can also set up notifications. Sounds like you may need to check these settings. In the app, go to devices and look at each sensor.
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26-11-2019 11:15:30
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