Motion Sensitivity picking up pets when set for People Only
My Ring security camera has the motion sensitivity set for people only. Now it's picking up EVERYTHING from cat size and up. Anyone know why it's not observing the "PEOPLE ONLY" setting? It gets really annoying when my cat sets off the motion alarm for the 30th time in 2 hours.
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16-10-2019 08:51:08
Responses (19)
- C
The People Only mode is intended to reduce alerts to those that are triggered by humans only. Our team is constantly working to improve or add to our devices and features, so we recommend checking out your Motion Settings in the Ring app to fine tune this feature and other Motion Settings to tailor better for your experience. Adjusting these through trial and error can really help to optimize detection in your area. Keep in mind, certain objects such as reflective surfaces might still trigger motion. If the People only setting is not working as expected for your environment, feel free to try motion without the setting enabled and other settings fine tuned. Check out our [help center article about People Only Mode ](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Alert-Notifications-with-People-Only-Mode) for more information on its operation. If you continue to run into road blocks with detecting the right motion for your environment, we recommend reaching out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406).
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01-04-2022 08:37:55
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- U
Mine constantly picking up squirrels, I m ready to cancel my subscription and return my units.
•0
15-03-2025 02:48:45
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- U
I’m ready to cancel and return my units, picks up squirrels all the time, didn’t have this much problems at first, it’s time to find a better system.
•0
15-03-2025 02:54:09
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EllisFamilyOKC
This is still an issue in March of 2022. My Video Doorbell Pro works fine. My Wired Floodlight Cam still sees my dogs as people. Ring, its time you sort this out.
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01-03-2022 02:18:09
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