Over the past week or so (after one of the recent updates) my schedules have stopped working. I have to constantly turn notifications on and off on the camera screen, not helpful when I have a lot of different schedules.
I’ve tried restarting my phone, deleting the app, deleting all the schedules and adding them again and nothing has worked. Any other ideas or do I just have to wait for Ring to fix their update?
I have the same exact problem. My (8) Motion Detect Schedules worked fine up to about (3) weeks ago. I even forced a wired spot camera - OFFLINE - to see if it would force a download of new software, but it didn’t happen. I’m also coinciding this failure with the last iPhone Software Update (15.6) as a possible culprit. Are you using an iPhone with the current release (15.6) Software?
I am having the same problem with iOS 16.0.3, but my husband has an iPhone 7 Plus with iOS 15.6 and the schedules worked fine for him. I’ve tried calling Ring customer support and they can’t help. Wondering if your problem got fixed?
Hi neighbors. If you have tried the troubleshooting steps as mentioned in the original post and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support. Our support team will be able to investigate your concern further or have you escalated to our advanced support team.