Motion notifications get disabled all the time

I have a ring door view bell for a month, and I use the iPhone app. I have a recurrent issue: the motion notification switch in the app goes off by itself randomly, and then I don’t receive notifications until I notice it and switch it on. This is not a camera issue, since the motion events are recorded properly in the cloud. It seems an app bug. I am the only person using the app, I’m sure it’s not switched off by someone else. I have triple checked that I have no schedules set for disabled notifications. I contacted the support, they just told me to remove the app and reinstall it. It seemed to work for about one week, then the issue came back. Am I the only one having this bug? This defeats the purpose of the cam as my primary use is to be notified of suspicious activity in front of my door...