Was there a software update sometime between 4-5 September ? I no longer show any motion events on the Recent Activity page on the IOS app. Also, when I walk up to the device it starts spitting out multiple alerts within seconds of each other and the blue ring illuminates. I do not remember that illuminating before.
Well just got off the phone with support. Guess my 18 month old device is now a brick and was offered to purchase a new one.