@Spike1 Thank you so much for that video! It definitely looks like you should have an additional couple seconds of what was happening as the delivery man walked up. A couple things to note on this. It seems the wall to the right may be inhibiting the motion detection, as that is just a still picture most of the time, unless someone were to walk over to the wall. Could you test out your motion detection when you turn off this zone? You will turn off the zone through the motion settings! After doing this, see if this helps out when people are walking up to the Doorbell. Please note that you may be running into concerns of people that are coming up from the right side of your Doorbell’s view, from where the wall is blocking, and it’s possible that they walk up fast enough/cut in from that side by from the front of your car, only leaving fractions of a second for them to get to your Doorbell, since this is the way your driveway is set up!
Another thing to note is the new features that we have. Motion verification was created to help with motion events actually being recorded or not, if it was deemed that it wasn’t an actual motion, it is not recorded. This could in turn slow down the recording start time, as the device now needs a second or two to process if the event of motion is an event to be recorded. I would say test how your motion detection is with this off! It’s possible turning this off may also help.
Last thing that I would note here is your RSSI. If you have a RSSI number that is slightly higher, it means your camera is having a harder time connecting to your home wifi network to record and process the videos, which could result in video cutoffs, stuttering, or poor video/audio quality. This latter doesn’t seem like it should be quite a concern for you, but I do note that it looks like you have a brick home, which the connection the Doorbell has become weaker the stronger of materials that are in between that and the wifi access point it’s connected to. Hope this helps!