Hey, had our handyman install much of our Ring system but then I did the rest. Have TWO motion detectors inside the house and one of them had been installed by the handyman but I installed the other one. This ‘other’ one, the one I installed, is a ‘stick up’ motion detector and is working fine in every respect.
The motion detector installed by the handyman was one placed in the corner of our living room. The motion detector installed by him is not listed as a device in my iPhone’s Ring app SO I AM UNABLE TO DELETE IT. But when I scan the barcode to add it, it says the device is already in the system: WTH?
Not too big a deal because I inadvertently purchased TWO of these ‘corner’ motion detectors and so I simply installed this second motion detector. It’s not being detected by the Ring app (on my iPhone) either: YIKES!
My Ring system is brand, spanking new and all firmware updates are shown with a blue check mark. Is it possible I can’t assign the same room name (= living room) to more than one motion detector at a time? Or is there a maximum limitation of ONE motion detector for any room?
Thanks in advance for any help on this,