Motion Detector False Alarm

Question

I have motion sensors in different rooms falsely showing motion detection. After around a year with no issues we were woken in the night by this and cannot arm the alarm.

Caitlyn_Ring · Answer

Hi @user27433. We have some false alarm tips for the Motion Detector in [this](https://support.ring.com/hc/en-us/articles/360050055992-Motion-Detector-False-Alarm-Tips) Help Center article. Give those steps a try to see if that helps prevent any additional false alarms. If that doesn't help or if the motion detected status won't clear, try the troubleshooting steps [here](https://support.ring.com/hc/en-us/articles/360042653931-Troubleshooting-your-Ring-Alarm-Motion-Detector-2nd-generation-) instead. If this concern persists, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

Ring Alarm

Motion Detector False Alarm

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