Ring Alarm
Motion Detector false alarm problem
I have two motion sensors one mounted in the entry way which is find but I have one in the family room with a lot of windows. I mount that motion sensor right below the hardwired motion sensor that came with our house. I bought my Ring alarm system since October of 2022 and it was working fine. But this past week, the family room motion sensor has set the alarm off 4 times. Once on Tuesday and 3 times on Wednesday. I have set the sensitivity to low but but the motion sensor in the family room went off again when I was away. Is my motion sensor faulty?
1216 •
0 •
2 •
15-04-2023 07:45:00
Responses (3)
- J
Hi @mikelward. If you have gone through the recommended steps in the solution and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
•0
01-05-2023 05:24:00
•
- G
I have the same issue with two motion detectors now. One failed 2 mos ago and the other one just triggered the alarm last night. Total false alarms. Both were just over a year old. I already replaced the first one because it sucks getting woke up with an intruder alarm 2x. Both installed per ring specs no issue for the first yr. Do these only have a year shrlf life. If so that is BS. Now im replacing the other one
•0
03-05-2023 10:48:04
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
mikelward
I also just got a false alarm. They had been working fine for a year beforehand. Has the firmware changed recently?
1
30-04-2023 05:19:05
•