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arcacia24

Motion detection

I have a ring 2 doorbell that isn't picking up motion, I only get a notification when they actually press the doorbell but not as they approach my door

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08-09-2020 09:40:21

Responses (1)

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    Caitlyn_Ring

    Hi @arcacia24. If your Doorbell is not picking up visitors at the door, it could be due to the placement or the motion settings. Would you mind sharing a screenshot of your Motion Zones, motion sensitivity slider, and your Motion Frequency setting? I'd be happy to take a look and see what I can suggest to improve the motion detection. :)

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    09-09-2020 17:00:40

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