Ring Video Doorbell
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Motion detection stopped working
battery-video-doorbell
troubleshooting
motion-settings
Our 2nd Gen doorbell has been working fine for the past week, now the past two days the motion detection is not working. The device is still virtually fully-charged, has not had any impacts to it or anything like that, nor have any of the settings been changed. The live view is working fine, but the blue light is not on the device and motion stopped working. Can anyone please assist as I can't find anything that answers this - thanks :slight_smile:
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20-06-2023 08:27:46
Responses (2)
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We have had the same motion detection diminished after dark and reduced by appx. 50% since the last update. All replies from Ring have stated this problem has been solved, however the community has not seen a true remedial course of action either via post reply or an update to solve this issue.
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22-09-2023 05:32:14
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Caitlyn_Ring
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21-06-2023 06:36:50
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