Motion detection recording started too late

We have a ring doorbell that is hardwired on our front porch. It has started completely missing the motion but the time it starts recording. For example, deliveries...we will get a notification of an event and when you watch it, it starts with a package being on my porch. There is no video of the person who left it which is of course the only reason for a ring camera. I’m not even getting the deliver vehicle coming in or leaving. We do have a deep porch but not that deep. Any ideas? This is the original ring doorbell...do the newer ones offer anymore functionality for motion settings? This just has the slide from min to max.