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U

user59844

Motion detection questions with new Camera
hardwired-security-cameras
troubleshooting
motion-settings

New security camera put up, works in the dark but when near by security light comes on it doesnt pick up any motion

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25-09-2023 08:25:44

Responses (1)

  • C

    Caitlyn_Ring

    Hi @user59844. Motion detection concerns can usually be resolved by adjusting the settings. First, which model of Ring Security Camera are we working with? You can find the model name on the original packaging, or on the Device Health page in the Ring app. Additionally, how do you have your Motion Zones configured? Feel free to share a screenshot.

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    27-09-2023 07:36:51

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