Ring Security Cameras

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M
Motion detection outside defined area

I’m getting notifications of motion detection from passing vehicles even though I’ve defined detection area and blocked street with privacy zone. Sensitivity is reduced to low level. Please advise.

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28-06-2020 23:01:55

Responses (1)

  • C

    Hey @Mandurah, happy to chime in here. Can you let us know what Ring device you're working with? It sounds like it may actually be a Doorbell or Camera. Once I have a bit more information on which device you have, I can offer some guidance! :)

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    29-06-2020 16:13:07

      M

      Hi Caitlin Thanks for reply. I have wired spotlight cameras. Regards David

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      29-06-2020 22:19:13

      C

      @Mandurah Thanks for letting me know! In that case, can you please share a screenshot of the Motion Zones you have set within your Ring App? Also how high are the Spotlight Cameras mounted?

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      30-06-2020 15:21:53

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