Ring Video Doorbell

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Motion detection not fully capturing motion zone
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battery-video-doorbell
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Hi all,I recently purchased the Ring Doorbell Gen 2 and have installed it as directed by the instructions etc. I have noticed my doorbell only detections motion mid-way through my motion zones, sometimes not even alerting me until the person is right up at the doorbell about to press the button. However, it did (up until installing the wedge) detect people outside the property and trigger when large vehicles passed.I have since changed the position of the doorbell (lowered it and put it on the alternative side of my door). I have also purchased and installed a 5 degree wedge kit to try and improve motion detection.I have tried the following but still the problem persists:Turning people only mode on and off for several daysTurning the motion sensitivity upRe-positioned my motion zones Installed a 5degree wedge Turned off motion zoneTurning the motion detection settings to frequentChanged the distance when setting the doorbell upCan anybody please advise me on what I can do to get my motion detection to work as soon as somebody enters my property? It seems a bit pointless to have the feature if it simply doesn't work until somebody stands directly in front of it.

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27-04-2021 15:32:16

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