Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
Motion detection issues with Spotlight Cam Plus
troubleshooting
wireless-security-cameras
motion-settings

Hi I have purchased a ring cam plus and however much I try I can not get it to record and pick up any motion at night . The cam is on a wall facing down the drive , I have attached a bracket also but still no recording any help greatly appreciated ![IMG_7374|230x500](upload://tJgjHd4371B0Llc4RfHoc3ROpbO.jpeg)

300

0

0

16-08-2023 10:17:18

Responses (1)

  • C

    Hi @user55057. Your Camera is angled too much at the wall. Most of the Camera's view is taken up by the wall, and the IR lights are reflecting off the wall which will further impact the motion detection. The Camera should have a clear view of the area you want to be notified about vision in, and not be obstructed by a wall or other surface.

    0

    17-08-2023 11:08:39

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution