Ring Security Cameras

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Motion detection failure when linked to myQ

Hi, It seems that there is a serious security issue with the Ring camera (I have the premium subscription) I have a camera in my garage that works and detects motion fine but I've linked my Ring account to myQ garage opener and when I open my garage now, the ring camera stops recording and detecting motion altogether. I've even checked the recording footage, Ring skips the recording between the time the garage door opens and close (for me it was 2 minutes completely non- recorded) so someone could have opened the garage stole whatever he wants and Ring would not have detected or RECORDED anything.

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23-10-2020 22:19:02

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