‎Motion Alerts does not turn on

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U

user57916

Motion Alerts does not turn on

troubleshooting

motion-settings

I can not turn on Motion Alerts , when I want to turn it on it turns off automatically, I don't have it set motion schedules please help

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10-09-2023 10:07:12

Responses (2)

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Tom_Ring

Hi @user57916. We'd love to help, however, we need some more information. What type of Ring device is this concern related to? What type of phone are you using, what OS version and what version of the Ring app is installed?

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11-09-2023 04:34:06

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user57916

Ring Spotlight , iPhone 12 pro max , iOS 15,5 , the latest version of the application.

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12-09-2023 09:19:16

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Tom_Ring

Hi @user57916. Try updating your iPhone iOS. The current version is iOS 16. This will allow the Ring app to run optimally. Let me know if this changes the behavior.

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13-09-2023 02:15:41

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user57916

it worked, thank you 😁

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14-09-2023 06:29:27

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Tom_Ring

Hi @user57916. Glad to hear this worked for you!