Motion alert won't turn back on

davedoc · June 6, 2021, 2:04am

On my PC I turned off motion alerts and door bell for my back doorbell. I can’t turn it back on for the PC. Alerts still rings the doorbell and the cellphone but not the PC. PC shows alerts are turned on however. All else works on the PC that doorbell, live view, history. etc.

Premr · February 16, 2022, 2:03pm

I can’t get these turned on for my android phone either. Tried logging out /back in but no luck.

Caitlyn_Ring · February 21, 2022, 7:49pm

Hi @Premr. We have some information on enabling notifications in the Ring App in our Help Center Article here. You can also find troubleshooting tips for notification concerns specifically on Android devices here as well. I hope this information helps!