Motion-Activated Lights in Floodlight Cam Wired Pro - distorted by Car Headlights?

I had a Floodlight Cam Wired Pro purchased recently and have it installed at the top of my Garage and pointing about 45 to 60 degree down to my driveway (by which the center point of the view is somehow the middle of the driveway).

There should be a factory feature by activating the floodlight when there is a motion at “night”. However, I noticed that when it is dark and I’m driving back to my Garage with my headlights on (or even I turn it off with only the daytime running lights on), the floodlight will not triggered on until my headlight goes into the Garage.

I did a couple of test for it and with the following conclusions:-

  1. Floodlight will NOT triggered on until my headlight goes into the Garage.
  2. Floodlight will triggered on when I backup my car until I ran up to the middle of the driveway.
  3. Floodlight will triggered on when I walk up to the middle of the driveway.
  4. Floodlight will NOT triggered on when I walk thru the driveway with a flashlight.

I just wonder if the floodlight sensor will “classified” it as daytime when there is a “light” detected at night and thus the floodlight will not triggered on as it should be ?? If that is the case, I do believe that it was a serious bugs and we are having a product that one of its major function is being “partially” eliminated.

p.s. The camera is working well as it do capture everything while there is motion detected as per the settings.
p.s.2 I did have my Motion-Activated Lights ON, and the motion Zones for Light was set as Max. Motion Sensitivity is a 2/3 of the setting, 3D motion detection is ON with 9m range, smart notification is ON.

Anyone got same experience ???

Any feedback fm RING ??

Here is our Help Center article with tips and tricks on controlling the Floodlights on your Floodlight Camera.

It looks like you’ve covered some great steps with optimizing your motion settings. Mounting height and angle can also make a difference in detection, depending on environmental factors. If your lights are not operating as intended, our support team will be happy to take a closer look. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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