Ring Alarm

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A
Monitoring does not ask for code

My alarm accidently went off last night. I got a call from the monitoring system. It asked me to press 1 if everything is OK. It did not ask for the security code I used when I signed up. This means if someone breaks in, they can answer the call and press 1. This is a major flaw.Am I missing something? Is there a setting I need to change?

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04-05-2020 12:47:02

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