Ring Security Cameras
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Modes Not working as intended
In the app when i change the modes it doesnt work as intended. For example when i switch motion detection off in home mode, I still get notifications. even when disarmed when i switch off live view and motion detection it doesnt adjust accordingly.
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25-11-2020 23:15:44
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Tom_Ring
Hi @nimer. Ring was recently experiencing an outage. Please note that the issues within the app and the website would have been affecting this feature, but as of Nov 27, 11:44 UTC, a fix has been implemented and we are monitoring the results. Also, I would suggest uninstalling the Ring app, rebooting your phone, then reinstalling the Ring app. If you are still experiencing any further issues with your Ring devices and how they were behaving previously, I recommend giving our support team a call so they can look into this further. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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27-11-2020 22:09:33
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