Ring Video Doorbell

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Modes - motion detection cannot be disabled

Even though I selected to stop motion detection in disarmed mode, the ring 3 still detects motion and sends alerts. . psalso in home mode turned motion detection off and the same issue.

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26-10-2020 18:41:25

Responses (1)

  • T

    Hi @Dan05. When you configure your [Mode Settings](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-your-Ring-Cameras-with-Modes), it is important to note that there is a message that reads "Doorbell and Outdoor cams work as normal". This means that you receive alerts in this mode. Try using a [Motion Snooze](https://support.ring.com/hc/en-us/articles/360000047206-How-to-Use-Motion-Snooze-and-Global-Snooze) if you want to silence alerts.

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    28-10-2020 19:54:14

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