Hi. My banner for modes dissapeared on my iphone. My husband still sees this presentation on his android. Yesterday it was working, Disarm/Home/Away showing on the dashboard above Neighbors/History/etc. Any thoughts?
Hey @Gunn1! The best first step here will be to remove and reinstall the Ring app. This will ensure the app is up to date and optimally integrated with your mobile device. Next, try checking your Ring app settings to ensure this feature is enabled. Check out our help center article for steps on enabling Modes and tips on using or accessing the feature. I hope this helps! 