Ring Video Doorbell

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hi, there are 3 of us in the house, me and Mum + Dad, Ring Doorbell 2 with app installed on 3 phone, but mum is fed up with the motion detection notifications on her phone going off, is there any way to turn off motion detection notification on mum phone only and still keep it active on the other 2 phone?3 phone are iPhones thanks in advance

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28-11-2022 21:08:37

Responses (2)

  • U

    On your mum’s phone go into settings/notifications/ring and turn off allow notifications

    1

    28-11-2022 22:15:28

    • J

      Hi @alistairmck. If your mother is a [Shared User](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Users-and-Roles), they can also disable Motion Alerts from the Ring app, which will only disable the Motion Alerts for their phone. Follow these steps on the Shared User's phone to do so:Open the Ring app.Choose the menu button (three lines in the upper left corner).Tap DevicesChoose your Video Doorbell.Toggle off Motion AlertsI hope this helps.

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      30-11-2022 16:18:13

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