Missing product help


I recently got my shipment in, and it was supposed to include everything purchased, however one item ( Spotlight Cam Battery) never showed up.

They have no option for this on their number when calling, and even when I try different options, I get no answer…

Seems this company is nearly impossible to reach? Pls help

Hey @demafamily. You will indeed need to get contact with support for this, but I’m happy to help guide you through it! Where are you located and what number are you calling? For support, we recommend calling us at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know where you’re located and I’m happy to help further with the exact information for the support available in your area! :slight_smile: