Missing History

I looked at my history and noticed that it went from 10:15pm back to 3:30pm today. Then it jumped to 8/16. Where are all of the between events?? This happens so much it’s frustrating!!

Sorry to hear about this experience @Vanderson! Are you able to access these events in event history by logging on at Ring.com/account via web browser?

I am having the same problem. The police were asking people to check to see if they had any activity on a particular day, and when I looked to see if I did, I had no activity from December 12 to January 9. I know this isn’t true so I am not sure why this history is missing when I pay for the plus plan.