Missing events

My Ring Elite has been working fine but recently it has been missing motion events. I have it mounted on my gates at the end of my driveway and it’s missing intermittently coming and going of visitors? I checked settings and increased to maximum sensitivity to no avail. Any suggestions?

Hi @user34342. First, make sure that the lens is clean and there are no smudges on the doorbell. You can also try to reboot your device, which can be done from the Device Health menu. Let me know if this helps!