Registering phone

Question

I am unable to register my mobile phone number on system

Caitlyn_Ring · Answer

Hi @user28232. Are you trying to sign up for a Ring account? Make sure you have the latest version of the Ring app downloaded and that your phone's operating software is fully updated as well. You can find more information on the importance of mobile device compatibility with the Ring app [here](https://support.ring.com/hc/en-us/articles/4812209807124-Mobile-Device-Compatibility-and-the-Ring-App). Additionally, any VPNs must be disabled as the Ring app is not compatible with the use of a VPN.

Ring Video Doorbell

Missed ring

Didn't find an answer ?