Ring Video Doorbell

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J
missed ring

why i can not see who ring the bell

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23-07-2020 04:53:50

Responses (1)

  • C

    Hi @jjgege. You will see a Missed Ring in your Event History log whenever you do not answer a ring notification. If you have a Ring Protect plan, you're able to go back and view the recording from that Missed Ring for up to 60 days. Without an active Ring Protect plan subscription, you will not be able to view previous recordings. You can learn more about the Ring Protect plans we offer on our website [here](https://shop.ring.com/pages/protect-plans). I hope this helps clear things up! :)

    0

    23-07-2020 16:19:39

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