Ring Video Doorbell
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Missed recording at night
battery-video-doorbell
troubleshooting
Hi there, my car was broken into and the ring didn’t record anything. I only noticed today but it looks like it could have happened on Tuesday night. The Ring has no recording whatsoever from 7.00pm Tuesday until Wednesday morning around 7am - there’s just a total ‘gap’ and this is a busy street. What has happened - has it been intercepted? That’s a real worry if that is possible ….any advice? Thanks 😊
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05-01-2023 11:10:54
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Caitlyn_Ring
Hi @user32364. I'm definitely sorry to hear about what happened with your car. Your Ring Doorbell will record when it detects motion or when someone rings it, regardless of what time of day it is, as long as it is connected to wifi. However, it's important to note that the visibility at night will be different than during the day, so motions occurring farther out from the Doorbell may be harder to detect at night. I'd recommend reviewing the the marked solution in [this thread](https://community.ring.com/t/missing-motion-detection-at-night/145746/13) as well, which contains information on the settings that can impact motion detection.
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06-01-2023 05:31:24
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