Ring Video Doorbell

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Missed motion events

Several motion events have not been recorded. Two that I know if are yesterday when my wife left the house and today when I left the house. It seems to be capturing most other events, like when we arrive at the house and wheneve a car goes by. Why would it skip some events? There may be others that I am not aware of. I have the Ring Pro doorbell.

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03-11-2020 18:29:52

Responses (1)

  • T

    Hey @t2kelly. Try checking and adjusting your Motion Frequency. This is a setting that determines how often a motion is captured. To learn more about Motion Frequency, look at this Community post [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-to-Set-Your-Motion-Frequency/ba-p/22918). I hope this helps!

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    05-11-2020 17:53:34

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