Missed Delivery

Hi, we are new to Ring and this community. We have a battery operated camera and the other day we know for a fact a package was delivered to our front porch. However, I did not get an alert and there is no history of it on the Ap. Any thoughts as to why? Thanks!

Hey @LBSeagull. Can you share which model of Camera you have, as well as a screenshot of the Motion Zones you have set in the Ring App? Additionally, what is your Motion Frequency and the motion sensitivity set at? I’d be happy to offer some help once I know a bit more information! :slight_smile: