Can hear end with camera but they cannot hear me

Hi @Susan1953! If you are able to hear visitors but they cannot hear you, this may be due to Ring app permissions or even the version. The best first step will be to remove and reinstall the Ring app on your mobile device.

I recommend also checking your wifi signal strength, or Ring device RSSI. Check out our Community post about RSSI for tips on optimizing signal strength. I hope this helps! :slight_smile: