U
Mechanical doorbell goes “ding” but not “dong”
hardwired-video-doorbell
installation
troubleshooting
Greetings, I have a mechanical doorbell that has a two-tone “ding-dong” type sound. After installing a Ring Doorbell Pro 2, my mechanical doorbell only does a one-tone “ding” but no “dong.” Is this normal?
341 •
0 •
0 •
04-11-2023 04:52:57
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user65142. In the Ring app, navigate to Device Settings > In-home Chime Settings and ensure the Chime Type is set to Mechanical. If it's already set to the right type, verify that the Pro Power Kit is i[nstalled](https://support.ring.com/hc/en-us/articles/360054675132-Installing-Your-Video-Doorbell-Pro-2) on the chime kit correctly.
0
07-11-2023 06:11:35
•