Ring Video Doorbell
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Q
Mechanical Chime Doesn't Ring With v3 Power Kitt
hardwired-video-doorbell
installation
troubleshooting
I have 2 Ring doorbells and one mechanical chime. The Front is a Battery Doorbell Plus that also hardwired. The Rear is a Video Doorbell Pro 2. They are wired according to the diagram labeled "[One Ring Video Doorbell Pro/one Ring Video Doorbell/one internal doorbell chime](https://support.ring.com/hc/en-us/articles/360022454432-Wiring-Diagrams-for-Ring-Video-Doorbell-Pro-Setup )"
The Power Kit is v3. My transformer reads ~21 VAC. My chime is a NuTone on the [compatibility list](https://support.ring.com/hc/en-us/articles/115003008663-Ring-Video-Doorbell-2-Chime-Kit-Compatibility-List)
When the PowerKit is in circuit the Front rings fine but the Rear does not ring the chime - everything else is fine, both report Good level 1 power, camera, wifi, etc. When I remove the PowerKit the Rear will ring the chime, but the Rear reports insufficient power and the mechanical chime intermittently buzzes and rings.
Is my Power Kit faulty?
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28-10-2023 02:22:58
Responses (2)
C
Hi @QuinnChi. I'm happy to hear a new transformer resolved this issue for you! Your feedback is appreciated as well, as our teams are always working to improve the Ring app. :)
0
01-11-2023 08:10:40
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QuinnChi
1
30-10-2023 06:34:56
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