Responses (3)

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  Caitlyn_Ring

  Hi @HawaiianDude. The maximum size microSD card that is compatible is 512GB. If you're not sure which microSD card to get, our teams have confirmed compatibility with the following brands: * Samsung Pro Endurance - (64, 128GB) * Samsung EVO Select - (64, 128, 256, 512GB) * SanDisk High Endurance - (64, 128, 256GB) * SanDisk Ultra - (64, 128, 256, 512GB) For more information, check out [this](https://support.ring.com/hc/en-us/articles/360054769692-MicroSD-cards-for-Ring-Alarm-Pro-information) Help Center article. :)

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  15-12-2022 07:12:20

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  user41266

  Do not use local micro sd card. the system is faulty and videos are encrypted and no way to back up. Access to your videos is slow. Stay in the Cloud. Local MicroSD stored videos are encrypted by default and a trouble to back up Ring Alarm Summary: Keep your videos in the cloud. Do not Use Ring alarm pro for any video storage. I got the Ring Alarm Pro system 18 months ago since Ring deactivated my account because the auto payment didn’t go through and all videos were deleted even though I just bought installed and activated the Ring Alarm Pro in September 2022. According to this article and also Ring customer support https://ring.com/support/articles/pmod0/Learn-About-MicroSD-Cards-for-Ring-Alarm-Pro You are able to save unenc…

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  14-01-2024 03:55:45

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  RobTX

  Thank you for this. I just went through a few hours of troubleshooting only to find the MicroSD was at the bottom of it. There were no errors on the card. It just failed for some reason and stopped enabling me access to recordings or live view. I pulled it and ran some diagnostics. It looks okay, but I think I will just go with cloud instead. You’re right. It’s SOO MUCH faster. Cheers.

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  26-03-2024 11:24:25

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  25-04-2024 11:24:28

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