MAC APP Now longer works???

My Mac APP for Ring hasnt worked in months and months… I keep trying to come back to it hoping it will work but it never does… All I get is “your internet connection is not working!” It is always working. Are you no longer running this app???

Hey @johnpignonereed. What version of OS is your computer running? It’s possible your OS may be outdated which is why the app is not working. In addition, if you have a VPN enabled when trying to use the app on your computer, this could be why it is not loading the app for you. Please disable any VPNs to ensure this is not causing this concern. You can also try removing the Ring app from your computer, restarting your computer and then reinstalling it to see if this helps! :slight_smile: