Ring Video Doorbell
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Low volume ring doorbell pro
Hi all I've came across an issue today that the external volume on my ring pro doorbell is very low outside. I have managed to find a work around to kind of sort the issue but it isn't the answer as you have to turn events history off in the ring app to restore to a better volume.
will there be an update coming out? Why is there not a slider within the app for external speaking volume? It seems a simple enough fix to me ! Is there anything else I could look at to fix this issue? I use iPhone with the latest update installed.
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04-05-2020 05:05:43
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Spoke to support explained what the issue was and all the different things I had tried there was nothing left that I could do. The doorbell needed rebooted at the Ring end of things. I did find out though that if you have a hard wired doorbell there is a small component which must be put between the transformer and the doorbell. I use the ting plug in adaptor so it did not apply to my problem
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06-05-2020 10:22:41
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Marley_Ring
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06-05-2020 09:47:02
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