Low in Power, but WIred

My doorbell keeps getting lower and lower in power. I noticed that it shows as “Battery”, however, it is wired. We also noticed that we cannot use the speaker, and we cannot “ring it”.

Any ideas on this? Thanks!

Hey @ajredaelli. Have you been in touch with our support team on this concern? Since you are running into a few concerns, it’s best to touch base with them so they can take an in-depth look into this for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to come back to this thread to share your solutions, as your answer may help other neighbors! :slight_smile:

Thank you. I did get in touch with tech support and they were very helpful.

Thanks,

Aldo Redaelli

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