Low battery message

I just upgraded my gen1 doorbell to gen3.
I wired directly to power and all is working correctly. However, I’m getting a low battery warning. Do I need to charge the battery even though I hard wired it?

Hi @Kent3. Yes, it is recommended to fully charge your Doorbell battery, even if it is going to be hardwired. If the battery is too low, the trickle charge it is receiving from the hardwiring will not be able to keep up with how fast the battery is draining. Fully charge your battery and you should be good to go. :slightly_smiling_face: