Ring Video Doorbell
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Caitlyn_Ring
Hey @Lorenzo20. Typically Live View concerns like this are related to the strength of the signal that your Ring is receiving. What is the RSSI reading on the Device Health screen for your Doorbell? You can learn more about RSSI and how it affects your Ring [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-it-Works-Your-Ring-Device-RSSI-Good-vs-Poor/ba-p/751#M4). Additionally, I'd recommend checking out our Community Post on Live View concerns and how to resolve them [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821).
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23-07-2020 16:43:11
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