Ring Video Doorbell

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T
Lost wifi to my home now....

We lost our wifi connection yesterday and now it is back on. My Ring doorbell 2 still cannot connect. I've disconnected the power to the modem (per a quick review of trouble shooting), but it is still not reconnecting. What is my next option? If I do a hard reset, will i have to reestablish connections to the two phones initially connected?

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05-01-2020 16:25:40

Responses (1)

  • C

    Try this.. Remove battery from doorbell Wait a minute Put battery back in Wait a minute for it to reconnect and try to access it If that does not work do the hard reset

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    05-01-2020 17:26:03

      T

      Thanks for the reply. It actually reconnected just after I sent my question. I guess it just took a few minutes. So disconnecting, then reconnecting the modem worked.

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      06-01-2020 15:06:12

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