How to file a warranty claim

Question

I've had a ring protect pro plan since before I purchased a wireless spotlight can pro. It suddenly stopped working. How can I file a warranty claim for it under my ring protect pro plan?

Caitlyn_Ring · Answer

Hi @user_606c6a. Our support team can walk through all applicable troubleshooting steps with you, then review the warranty status to determine the best resolution. You can contact our support team at one of the numbers here, or on Facebook @Ring by sending a private message.

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