Ring Alarm
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Lock delay
works-with-ring
smart-lock
troubleshooting
I have noticed that the Ring alarm will immediately set the alarm to Away mode when locking the door with a compatible lock instead of triggering the alarm count down. While I like the option, I have a door sensor in the garage that gets triggered everytime I was from the front door to the garage. Any chance such delay could be happening as well when arming through a lock?
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09-12-2022 12:56:25
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Caitlyn_Ring
Hi @vncz. Can you please verify your [Entry and Exit Delay](https://support.ring.com/hc/en-us/articles/360030784072-Setting-Ring-Alarm-Entry-and-Exit-Delays) settings in the Ring app? Feel free to share a screenshot of what they are set at for the Away Mode and Home Mode. I'd be happy to check with my team what the intended behavior is for this feature. :)
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13-12-2022 04:35:03
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