Ring Security Cameras
Live view timeout on Windows 10
Live view has been fine previously and I can live with 10 minute timeout but recently it is down to a matter of seconds. All internet connection well within spec. Anyone know how can I get this back on Windows 10 PC?
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02-12-2020 11:08:16
Responses (15)
- N
Update, In the meantime I uninstalled the web app and re-installed. Not timing out for now. Hopefully it holds as it did for @Boone. Thanks for the suggestion. Daron
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02-06-2021 09:37:51
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RSame issue here with Windows 10 and 40 second timeouts. Has Ring mentioned why they don't want to support the Windows 10 app? Seems like a bad decision to drop the app. I'll try re-installing it again.
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08-06-2021 03:56:41
- N
The re-installing was short lived. Still times out after 40 secs and re-installs have not temporary results. This needs to be fixed by Ring please. Daron
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05-07-2021 08:12:34
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- G
I figured out how to get the Ring app for windows 10 to run a longer live view like it use to do before the 30 sec glitch … 1. left click start menu on windows task bar. 2. Locate the RING app and right click. 3. Left click on “more” 4. Left click “App Options” 5. Scroll down and select “Reset” and then reset the app. now your done . Now next time you open your RING app you will have to log in again and they will send a code to your phone or email whatever you setup with them. Enter the code and now your live view will run without a time limit. But here’s the kicker , as long as the app is running it will continue to work so like me i will just “minimize” the app and keep it on the task bar below without closing it and it works everytime i hit live view, but the minute i close the app all together and reopen it im back to the 30 sec live views again and will have to reset again if i want longer than 30sec. Hope this helps out.
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14-08-2021 03:45:32
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- PB
Has anyone sorted this problem out ? I have the same issue and I'd doubt it's my PC or Internet OS Edition : Windows 11 Pro Version : 21H2 OS build : 22000.556 Graphics : NVIDIA GeForce RTX 3060 Ti Processor : Intel (R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz| Installed RAM : 32.0 GB 
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19-03-2022 12:56:21
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Nighthawk99
Mine has been timing out for a couple of months now. I was hoping that it would get fixed soon but not so far. ok using the App in my iphone but the PC App is still an issue. If there a fix? Daron
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02-06-2021 09:27:04
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