Hi @mkarek. We have a great Community post about [Live View](https://community.ring.com/t/live-view-not-activating-and-connecting-troubleshooting-tips/249) and some tips and tricks to get your Live View working correctly. I would also look over this post about [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) and how it correlates to your Ring Doorbell. I would make the recommended adjustments to see if that helps!

Do you have a range extender ? Would it be terribly difficult for you to bring the doorbell into the house to see if it behaves differently ? Consider assigning static ip addresses to whatever device is running your ring applications and the doorbell itself. Have you installed the rapid ring app ? From the device you are running your ring apps (assuming it is the same network as the doorbell) - visit the website (fast.com). Post the values for your latency.

I have been having same issues... many complaints about the app in google play store.... seems like not much is being done to rectify issues

This is suddenly happening to me as well. Cannot activate live view via the app on two diffeent doorbells. Worked fine for over a year a now all of a sudden. This is unacceptable, this needs to be fixed immediately. Why isn't anything being done?

i have had Ring door bell for 2 years - No problems. In the last few weeks, Live View is not working on Android phone or tablet or Windows 10 laptop. Live View works fine on the Echo Show, however! So the problem is not with wi-fi connections, signal strengths, battery power (as unit is hard-wired). It would appear to be some kludge in a recent Ring software update. I speak as someone who has been working with computers since the late 1960s, so I think I recognise a kludge. PLEASE get it sorted!!