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user66488

Live view on doorbell

live-view

troubleshooting

Hi I recently bought a ring for my friend who lives 2 doors down from me! I set her account up for her as I have a ring doorbell. I am puzzled as to why her live view time is 6hrs behind our local time. The camera records in our time zone just not live view. Has anyone experienced this as any help is appreciated Thanks

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14-11-2023 01:04:29

Responses (2)

J

Justin_Ring

Hi @user66488. I was able to find this Community [post](https://community.ring.com/t/incorrect-time-showing-on-recordings/96159/11) where other neighbors had a similar concern. There is a solution, with steps to try and what to do if they do not help. I do see that your concern is with the time on the Live View, but the steps in the solution apply to your concern as well.

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15-11-2023 06:59:35

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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15-12-2023 07:00:34

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