Hi @Osugrad85. Live View not working could be due to various different reasons, but you can find a list of troubleshooting tips and tricks in our Community Post on Live View here. You can also find more help in our Help Center Article here, in addition to ensuring both the Ring App and your device’s OS are fully updated. Make sure any VPNs you have are disabled as well, as this can impact the Ring App’s functionality. I hope these additional resources help, and feel free to follow up with our support team if these concerns persist. Let them know you’ve reached out about this before so they can take a closer look.